Create a virtual dining room that reflects the physical layout of your main dining area. With several options for table shape and size, ensure your servers are confident in their sections and their customers with Torch's service areas.
With our Torch KDS, ensure your servers stay attentive to your guests with Elapsed Time on Tables. Track from the moment a table is seated to their bill is paid to learn your average table turn-over time
Give your servers the confidence to split checks by position and even time courses with Torch POS. Serve your guests hot, on-time dishes every time.
Although we already offer a unique 4 to 6 digit clock-in PIN, our QR clock-ins allow for easy time management, no memorization required. Easily create and send servers their personal QR code, and have them clock in using their smartphone.
We’ve all been there – at the very end of a delicious meal, the worst part is calculating the tip! With the option to add suggested tips to receipts, take the math out of the meal and watch your average tips increase!
One of the benefits of having a smart POS system like Torch is that it stores FSRs customer information. Image your servers already knowing a guest’s dietary need or allergy information. For the first time, they can suggest new dishes related to their previous orders! If you’re looking for a POS solution to add value to your customer experience, it doesn’t get any better than anticipating your guest’s desires even before they’re seated.
Do you have a dish that tortures your guest’s memory? Sometimes our tastebuds have a better memory than we do. Put guests at ease during those “what was it that we had last time?” moments, with previous order information stored on customer profiles. Your servers no longer need to be mind-readers, just equipped with Torch POS to easily reorder guests’ favorite dishes!
It’s no secret – data is the key to improved customer experience. It’s no surprise the Torch POS is an industry leader, with Torch Analytics Application for iOS And Android?. This jaw-dropping integration with your smartwatch or smartphone allows you to take reports with you and always have a pulse on your business, even while you’re away.